Terms and conditions
Article 1 - Company Information The Box Wonders
The micro enterprise The trunk at the wonders, headquartered at 15 rue des Erables, 85170 The pear over life registered in the Rock Trade Register on Yon under the number SIREN 89002268400017
VAT number: FR86890022684
Phone Number: 0610478831
Email address: LecoffreauxmeServeilles@gmail.com
Names of the Director of the Publication of the Website: Barbier Chloe
Name, address and phone number of the web host - Shopify, Legal Department 151 O'Connor Street Ground Floor Ottawa, Ontario K2P 2L8
Article 2: Object and scope
2.1 These Terms and Conditions of Sale (hereinafter referred to as the "General Conditions of Sale") detail the rights and obligations of the trunk to the wonders and its customers who are natural persons acting for private purposes or who do not fall into the framework of their commercial, industrial, artisanal, liberal or agricultural activities (hereinafter referred to as the "client (s)"), as part of the sale of toys for children (hereinafter referred to as " Products ") through the website accessible at the following URL: www.lecoffreauxmerveilles.fr is published (hereinafter referred to as the" website ").
2.2 These general conditions of sale apply exclusively to the sale of products to customers. These general conditions of sale do not apply to the sale of products for professional purposes.
2.3 Commanding from the trunk to wonders, the customer accepts the entirety of these general conditions of sale which he recognizes having a perfect knowledge. This order and all the data that will have been recorded will prove the transactions made between the client and the trunk to wonders.
2.4 The fact that the trunk at the wonders or the client does not prevail, at a given moment, of any of the provisions of these general conditions of sale can not be interpreted as a renunciation to avail himself later of any said provisions.
2.5 The trunk to wonders reserves the right to modify these general conditions of sale from time to time. The applicable terms and conditions will be those in effect on the date of purchase made by the client on the site. Any changes to the applicable terms and conditions will be notified to the customer by the trunk to wonders and the customer will be invited to accept the new version of these Terms and Conditions.
ARTICLE 3: ORDERS
An order is any purchase order relating to one or more products on the website.
You can get the characteristics of each product by navigating on the website.
- To buy the products of your choice, simply select them and click on the "Add to Cart" button.
- Once your selection is completed, simply click on the "See My Cart" button to view all selected products.
- It is then offered to move to the validation process of your order.
For this it is necessary to inform the delivery address of this order so that the delivery charges are calculated.
Once these calculated you can switch to the payment process. You can pay your order by: Paypal by credit card.
It is always possible to modify your order and return to the previous steps at any time.
Before finalizing your payment you will be able to check your order.
By clicking on the confirmation button for your order you are committed to setting the amount on the confirmation page.
Once your order is validated, you will receive a confirmation email with all the terms of your order at the email address you will have entered. You can also download your invoice and these Terms and Conditions to keep a copy of your purchase agreement.
Article 4: Delivery
4.1 Place of delivery
The products are delivered to the delivery address provided by the customer during the purchase process on the site.
4.2 Delivery date
If no date or delivery time has been indicated during the purchase process, the trunk to wonders will deliver the products no later than thirty (30) days after purchase.
If the trunk at the wonders did not follow up the date or time of delivery indicated as part of the purchase process or within thirty (30) days mentioned above, the client may request the trunk to wonders, by registered letter With acknowledgment of receipt or e-mail, to deliver the products within a reasonable additional time. If the trunk at the wonders did not follow up this additional reasonable time, the customer can cancel the order form by registered letter with acknowledgment of receipt or by e-mail at the address email@example.com. In this case, the trunk to wonders will reimburse the entire price paid by the customer within ten (10) days. The general conditions of sale will be terminated at the receipt of the aforementioned letter or email, unless the products are delivered in the meantime.
Notwithstanding the foregoing, the customer can immediately cancel a purchase order if the trunk at the wonders refuses to deliver the products or if not respect the date or time of delivery indicated in the context of the purchase process or otherwise agreed between the parts.
4.3 Shipping costs
All delivery charges will be communicated to the customer before the purchase confirmation.
The risk of transport is supported by the trunk to wonders, unless the customer does not designate a third party as a carrier other than the carrier offered by the trunk to wonders.
Upon receipt of the products, the customer is obliged to inform immediately the trunk to the wonders of any reservation on the conformity of these products. This information must be made no later than 3 days after delivery.
Article 5: Receipt and return
In accordance with Article L221-8 of the Consumer Code, the customer has a right of withdrawal without reason for 14 (fourteen) days.
This period is exceptionally extended to 30 days depending on the commercial policy of the trunk to wonders, and until the date of 31/12/2021 for any order placed between 01/01/2021 and 31/12/2021.
In the case of ordering of several products delivered separately or in the case of order of a product composed of several lots or parts whose delivery is staggered over a defined period, the right of withdrawal begins at the reception of the last product or batch or the last part.
In accordance with Article L221-28 of the Consumer Code, no rights of withdrawal is applicable for the products (i) manufactured according to the specifications of the customer or clearly customized or (ii) which have been descented by the customer after delivery and which can not be returned for hygiene or health protection reasons.
The client exercises his right of withdrawal by informing the trunk at the wonders of his decision to retract by sending, before the expiry of the aforementioned period, the withdrawal form or any other non-ambiguous declaration expressing his intention to retract (for example, Registered letter with acknowledgment of receipt, fax or e-mail).
In case of withdrawal, the trunk to wonders will reimburse all the payments received from the Customer, including the delivery charges (with the exception of all additional costs resulting from the choice by the customer, if any, of a delivery method. Other than the proposed standard delivery mode), without undue delay and, in any event, at the latest fourteen (14) days from the day the trunk at the wonders was informed of the client's withdrawal. The trunk to wonders will use the same means of payment as those used by the customer for the purchase of the products, unless the customer accepts to use another refund method. In any case, this refund will not result in any costs for the customer.
In case of withdrawal, the client must return the products to the trunk to wonders without excessive delay and at any event at the latest fourteen (14) days after the customer notified his retraction decision. This period is deemed to be respected if the customer returns the products before the expiry of the quarantle time (14) aforementioned days.
The return costs of the products are the responsibility of the trunk to wonders in metropolitan France, and the responsibility of the customer outside metropolitan France.
In case of damage to the products, the customer is responsible for the depreciation of the products resulting from manipulations other than those necessary for the determination of the nature, characteristics and proper functioning of the products.
Article 6: Price
The prices of products sold by the trunk to wonders are those displayed on the website during the purchase process.
They are denominated in euros and calculated all taxes included.
Article 7: Payment
The customer is informed that the validation of his order on the site implies the obligation to pay the indicated price.
Payment is made by Paypal or by credit card.
Article 8: Customer Service
The Customer can contact the Customer Service of the Box Wonders for any questions or problems relating to the execution of these general conditions of sale that it could have.
Article 9: Personal data
Article 10: Retention of title
The transfer of ownership is subject to the full payment of the delivered products. The retention of title applies even if reports have been granted to the customer in exceptional cases.
Article 11: Intellectual Property
All documents (marketing tools, photographs, catalogs, brochures, drawings, etc.) relating to the products provided by the trunk to wonders are the property of the trunk at the wonders and are protected by copyright.
The products as such may also be protected by an intellectual property right, any identical or similar reproduction of the products would constitute a counterfeit and be liable to prosecute in the courts.
Article 12: Guarantees
12.1 In accordance with Article L217-4 et seq. Of the Consumer Code, the Customer benefits from a product compliance warranty delivered by the trunk to wonders for two (2) years from the date of delivery.
Under this warranty, the trunk at Wonders is responsible (i) of any existing defect in compliance at the time of delivery of the products and (ii) any compliance defects resulting from the package, assembly instructions or, the If necessary, the installation if it has been entrusted to the customer or has been carried out under his responsibility.
This conformity guarantee does not apply (i) if the Customer was aware of the default at the time of the conclusion of the contract, (ii) when it could not ignore it at the time of the conclusion of the contract or (iii) When the defect results from materials provided by the client.
In the event of a lack of conformity, the trunk to the wonders proposes to the customer or the replacement of the products, or their repair according to the choice made by the customer, unless the cost for The trunk in wonders is obviously disproportionate, given the value of the products or the importance of the defect.
The customer can return the product and get up for the price by The trunk in wonders or keep the product and be refunded a part of the price by The trunk in wonders (i) If the repair and replacement of the product are impossible or without major inconvenience (ii) or could not be carried out within one (1) month of the customer's request.
12.2 In accordance with Articles 1641 and following of the Civil Code, the Customer benefits from a guarantee against the hidden defects of the products delivered by The trunk in wonders For two (2) years from the discovery of the defect. The customer will have to prove that the defect existed at the time of purchase, which he was hidden and that it makes the product unusable.
If these conditions are fulfilled, the customer can return the product and be refunded by the price by The trunk in wonders or keep the product and be refunded a part of the price by The trunk in wonders
12.3 For the application of the above-mentioned guarantees, the customer must return the products to The trunk in wonders In the state where he received them with all their accessories and documents, as well as a copy of the invoice.
The trunk in wonders will not require any cost to the customer for replacement or repair of the products for the purposes of the above-mentioned guarantees.
These guarantees do not cover the damage and wear resulting from adaptation or a special, abnormal or non-abnormal assembly, products. Defects and deterioration of products resulting from abnormal storage conditions and / or conservation at the client can not be covered by these guarantees.
Article 13: Responsibility and force majeure
The responsibility of The trunk in wonders can not be engaged if the non-performance or delay in the execution of any of its obligations described in these general conditions of sale is due to a third party other than the carrier designated by The trunk in wonders or in a case of force majeure which includes cases of storm, fire, flood, war, riot, civil unrest, scarcity of raw materials, factory failure, explosion, epidemic or pandemic and any consecutive administrative measure or any other unforeseen circumstance , similar or not to those listed above, escaping the control of The trunk in wonders.
Article 14: Product Safety
In accordance with Article L423-1 of the Consumer Code, The trunk in wonders is subject to a general obligation to guarantee the safety of the products.
The safety details of each product are detailed in the description of each product available on the website.
Article 15: Fight against corruption
The trunk in wonders strictly prohibits corruption in all its forms. The anti-corruption policy of the group The trunk in wonders is based on the use of different regulations: the French law ("fir II" law) and the law of 1977 on corruption practices abroad ("FCPA").
Article 16: Applicable law and jurisdiction
16.1 Any dispute relating to these terms and conditions of sale and sales to which they apply (conclusion, execution, resolution) is governed by French law excluding any other right. It is the exclusive competence of the French courts.
17.2 In case of dispute relating to these Terms and Conditions, you can contact the after-sales service at the following address: Lecoffreauxmerveilles@gmail.com
You also have the right to follow a mediation procedure as defined by French law, including Article L. 611-1 and following of the Code of Consumer.
You can enter the consumer mediator, for free, to find an amicable resolution in dispute. In case of mediation, the customer must contact the Medicism organization. The customer will have to justify having tried to solve his dispute beforehand directly with The trunk in wonders, via a written complaint. If a satisfactory solution has not been found, a mediator may be named by Medicis. It will have the mission to solve the dispute between the client and The trunk in wonders
Are concerned by mediation: litigation between the professional and the consumer dealing with the execution of a sales contract or service provision.
For further information about mediation, you can consult the following website: Medicys.fr.
You can also visit the Litigation Online Settlement Platform published by the European Commission at the following address: Link
Article 17: Opposition to telephone change
We inform you of the possibility that you are offered to register on the opposition list to the telephone eligibility proposed by the government at the following address: block.gouv.fr
Annex: Texts of the Consumer Code
Article L 217-4 of the Consumer Code:
The seller delivers a property consistent with the contract and responds with existing compliance defects when issuing.
It also responds to compliance defects resulting from the package, assembly instructions or installation when it was charged by the contract or was carried out under its responsibility.
Article L217-5 of the Consumer Code:
The property complies with the contract:
1 ° if it is specific to the usual use of a similar property and, if necessary:
- if it corresponds to the description given by the seller and has the qualities that it has presented to the buyer as a sample or model;
- if it presents the qualities that a buyer may legitimately wait in respect of the public declarations made by the seller, by the producer or by his representative, in particular in advertising or labeling;
(2) or if he presents the characteristics defined by the parties or is specific to any special purpose sought by the buyer, brought to the knowledge of the seller and that the latter accepted.
Article L217-12 of the Consumer Code:
The action resulting from the lack of conformity is prescribed by two years from the issuance of the property.
Article L217-16 of the Consumer Code:
When the buyer asks the seller, during the course of the commercial guarantee granted to him during the acquisition or repair of a personal property, a guarantee covered, any period of immobilization of At least seven days is added to the duration of the warranty that remained to run.
This period runs from the application for intervention of the buyer or the provision for repair of the property in question, if this provision is after the request for intervention.
Article 1641 of the Civil Code:
The seller is bound by the warranty for the hidden defects of the sold thing that makes it unfit for the use to which it is destined, or which diminish so much that the purchaser would not have acquired, or would have given that a lower price, if he knew them.
Article 1648 al. 1 of the Civil Code:
The action resulting from the redirected defects must be brought by the purchaser within two years from the discovery of the vice.