Shipping information

Shipping information

Parcels are generally prepared and shippedwithin 2 days maximumand then deposited at our carrier Colissimowith follow-up. The means of delivery of your articles are 2 to 3 days according to Colissimo

Shipping costs include handling and packaging fees, as well as shipping costs. Handling costs are fixed, while transportation costs vary depending on the value of your cart (Offered from 39,00 € purchase).

We advise you togroup your items into one order. We can not group two separate orders past separately, delivery charges applying to each of them. Your package will be shipped to your risk and peril, but special care is made to the protection of fragile objects.

The shipping boxes are 100% recyclable and the tape is recycled kraft.Deliveries are made at the address indicated on the order form that can only be in the agreed geographical area. Delivery times are only indicative; If these exceed thirty days from the order, the sales contract may be terminated and the buyer refunded. The buyer is delivered to his home by his factor.

The evolution of the processing of the order is available in the Customer ESPACE section "My commands" with the information and the tracking number.

In the event of the absence of the buyer, he will receive a notice of passage of his factor, which allows him to withdraw the products ordered from the nearest post office, for a period indicated by the postal services. Transportation risks are the responsibility of the purchaser from the moment the items leave the premises.

In case of exceeding the postal or global points of care period Relay, the return of the order will be the responsibility of the customer. If the customer wishes a refund the shipping costs during his order will be removed at the refund.

The buyer is obliged to check in the presence of the post office or deliveryman, the condition of the packaging of the goods and his content on delivery. In case of damage during transport, any protest must be carried out with the carrier within seven days of delivery.