Returns and Refund Policy
You have a period of 14 days to complete your return, also after this period, we can not accept a refund.
To be eligible for a return, your article must be unused and in the same condition that you received it. It must be in the original packaging.
Several types of goods are exempt from return. Perishable goods such as food, flowers, newspapers and magazines can not be returned. We do not accept products or intimate health, hazardous materials or flammable liquids or gases. Articles not returnable extra: gift cards. Some items of health and personal care.
To complete your return, we need a receipt or proof of purchase. Please do not return your purchase to the manufacturer.
Once your return is received and inspected, we will send you an email informing you that we have received your returned item. We also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or to your original method of payment in a number of days.
If you have not received a refund, double-check your bank account. Then contact your credit card company, it may take some time before your refund will be officially released. Then contact your bank. There is often a period of treatment before reimbursement can be made. If you've done all this and you still have not received your refund, please contact us at firstname.lastname@example.org.
Sale Items (if applicable): Only regular priced items can be refunded, unfortunately sale items can not be refunded.
Exchanges (if applicable) We replace the items if they are defective or damaged. If you need to exchange it for the same item, please send us an email atWonders and send your article to: The trunk in wonders15 rue maple, 85170 Pear on life, France.
Gifts If the item has been marked as a gift when purchasing and shipped directly to you, you will receive a gift credit for the value of your home. Once received the returned item, a gift certificate will be sent. If the item is not marked as a gift when buying or if the donor has received the order later, we will send a refund to the donor and will inquire about your return.
To return your product, you need to send your product to: The trunk in wonders15 rue maple, 85170 Pear on life, France You will be responsible for paying your own postage for the return of your article. Shipping costs are not refundable. If you receive a refund, return shipping costs will be deducted from your refund. Depending on where you live, the time required for your product reaches you exchanged can vary.
If you ship an over 75 € article, you should consider using a shipping service with tracking or shipping insurance. We do not guarantee that we receive your returned item.